Cashman Equipment Company: Designing a Fully Traceable Rebuild Process To Provide Comprehensive Data Visibility, Ensure Quality Outcomes, and Detect Actionable Key Performance Indicators

Cashman Equipment is the Caterpillar equipment dealer in the state of Nevada and parts of California. The company provides new and used equipment for sale and rental as well as high-quality parts and services to the construction, mining, energy, paving, power, and truck engine industries. One of the many services offered by Cashman dealerships is main component rebuild. A "main component" refers to engines, torque converters, differentials, braking systems and any large machine components.Before Cashman discovered and implemented Krinkle's Rebuild Tracker® technology, Cashman had the same issues that all Component Rebuild Centers (CRCs) have when trying to keep up using paper-based documentation. When CAT equipment needed to be rebuilt, its main components were sent to an authorized CAT CRC. Upon arrival, these main components were broken down into what we call "subcomponents" (individual parts of pallets, gear trees full of gears, parts baskets, etc.) and then moved around an enormous rebuild center to be cleaned, disassembled, inspected part-by-part, reassembled, dyno tested and so on. Keeping track of every stage completed and every location of every individual "subcomponent" on paper was an inefficient, time-consuming and error-prone process.